Privacy Policy
GrabaSign.co.nz
1. Introduction
Welcome to the Privacy Policy of GrabaSign.co.nz (“we,” “our,” “us”). This policy outlines how we collect, use, store, and disclose personal information in compliance with the New Zealand Privacy Act 2020.
By providing us with your personal information, you confirm that you have reviewed this policy and consent to our practices regarding data collection and usage.
This policy explains:
- How we collect, store, use, and share personal information (including credit-related information);
- Your rights regarding access to and correction of your personal information;
- How you can raise concerns about our handling of your data.
We may update this Privacy Policy periodically. Any changes will be posted on this page.
2. What Personal Information We Collect
We may collect personal information when you:
- Visit our website and provide details through online forms or account registration;
- Engage with us on social media platforms (such as Facebook and LinkedIn);
- Mention our business, products, or services on social media;
- Interact with us through customer service inquiries or marketing campaigns.
Additionally, we may collect non-personalized data through cookies and analytics tools (such as Google Analytics and Facebook Pixel). This information includes IP addresses, browser types, visit duration, and interactions with our website. Cookies help us enhance user experience, track website performance, and deliver relevant advertisements.
You can adjust your browser settings to disable cookies, but doing so may limit website functionality. For more information on online privacy and advertising preferences, visit www.youronlinechoices.com.au.
3. How We Collect and Store Personal Information
We only collect personal information through lawful and fair means. This includes information provided directly by you when:
- Purchasing products or services from us;
- Filling out forms or communicating with us online;
- Engaging with us via social media or customer support;
- Participating in promotions, competitions, or surveys.
In some cases, we may collect information from third-party providers such as credit agencies, professional advisers, or business partners (with your consent).
We store personal information securely, both electronically and in physical records, and take reasonable steps to protect it from unauthorized access, loss, or misuse.
4. Why We Collect Personal Information
We collect, store, and use personal information to:
- Provide and personalize our products and services;
- Process transactions, credit applications, and payments;
- Improve our customer experience and website functionality;
- Communicate with you regarding orders, promotions, and updates;
- Conduct research, marketing, and business analysis;
- Administer competitions, surveys, and promotional activities;
- Ensure compliance with regulatory requirements;
- Recruit and evaluate potential employees.
You may opt out of receiving marketing communications at any time by contacting us.
5. Sharing Personal Information
We do not share personal information with third parties unless required by law or with your consent. We may disclose personal information to:
- Related companies or business partners involved in service delivery;
- Professional advisers, including accountants, auditors, and legal representatives;
- Third-party service providers such as IT support, marketing agencies, and payment processors;
- Government authorities, if legally required.
Some of our service providers may be based overseas, meaning your personal information could be stored or processed outside New Zealand. We ensure appropriate security measures are in place for such transfers.
6. Accessing and Updating Your Personal Information
You have the right to request access to or correction of your personal information by contacting us. We may ask for verification before providing access to ensure the security of your data. If we decline a request, we will provide an explanation.
7. Third-Party Services
Our website may use third-party plugins and services (such as payment processors, analytics tools, and marketing platforms) that collect and process personal data. These providers operate independently and have their own privacy policies, which we encourage you to review. We only share data necessary for the functionality of these services and take reasonable steps to ensure they comply with privacy obligations.
8. Complaints and Contact Details
If you have questions about this Privacy Policy or wish to raise a concern about our data practices, please contact us:
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the New Zealand Privacy Commissioner.
Thank you for trusting GrabaSign.co.nz with your information.